Family Resources

General Information

2-1-1 or 1-877-541-7905 and select option 6
The Texas Health and Human Services Commission is urging any Texans in need of COVID-19 information and referrals to community resources to call 2-1-1 or (877) 541-7905 and select option 6. The social services hotline is available 24 hours a day, 7 days a week. You can get information about testing, community clinics, unemployment benefits, housing assistance, crisis counseling and more.

Food Banks

Other

Information on McKinney-Vento Act

If you happen to find yourself or a TSD family without a place to live or in-between houses due to a hardship, you may qualify for services under the McKinney-Vento Act. See the flyers below for more information.

English Flyer

Spanish Flyer

If you need additional resources or guidance, please send an email to [email protected].

Unemployment Benefits

Texas Workforce Commission

The Texas Unemployment program pays benefits to those individuals who lost their jobs through no fault of their own. TWC determines benefit eligibility based on past wages, why someone lost their job, and ongoing eligibility requirements. People can apply for unemployment benefits through the Texas Workforce Commission, which also has a guide for those undergoing the process for the first time.

Information regarding Filing for unemployment benefits

At present, the U.S. government and Texas legislature have not changed any laws or rules concerning unemployment benefits during the pandemic. However, Department of Labor guidance provides that federal law permits significant flexibility for states to provide Unemployment Insurance (UI) services related to COVID-19. Based on this, TWC will be waiving work search requirements for all claimants and the waiting week for those claimants affected by COVID-19. Also, Extended Benefits (EB) and Disaster Unemployment Assistance (DUA) are NOT available at this time.

Healthcare Services

Austin, TX

Those without insurance who are experiencing coronavirus symptoms can call CommUnityCare at 512-978-9015. It asks people to call first before heading to a clinic to prevent any potential spread of the virus.

Medical Communication Access for Deaf and Hard of Hearing (NAD) - Guide to help get ready for your hospital visit.