Technology Resources
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 (Link only works On Campus)
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IT-Related Policies and Guidelines
Social Media
Frequently Asked Questions
- Why am I not able to access Helpdesk, Workrequest and TSD Databases?
The services are available on TSD's network. Either you need to be on campus and not using the Guest WiFi, or use VPN services off-campus. - How do I submit an IT HelpDesk request?
In your Macintosh computer in the applications folder, there is an application called "Self Service.” Open it and login using your credentials, then choose Tech HelpDesk from the sidebar.
- Where may I find instructions on using my ShoreTel VIOP phone?
Here is a link to the instructions: Shoretel 560 Manual