Family Resources

General Information

2-1-1 or 1-877-541-7905 and select option 6
The Texas Health and Human Services Commission is urging any Texans in need of COVID-19 information and referrals to community resources to call 2-1-1 or (877) 541-7905 and select option 6. The social services hotline is available 24 hours a day, 7 days a week. You can get information about testing, community clinics, unemployment benefits, housing assistance, crisis counseling and more.

Food Banks

 

Other

 


 

Evictions

A standing order with the Travis County Justices of the Peace says there will be no eviction settings until after May 8.

Austin, TX

The city has eviction resources to help those who need legal assistance, emergency grants for rent or utilities, alternate housing, short-term motel vouchers or need to go to a local shelter.  


 

Unemployment Benefits

Texas Workforce Commission 

The Texas Unemployment program pays benefits to those individuals who lost their jobs through no fault of their own. TWC determines benefit eligibility based on past wages, why someone lost their job, and ongoing eligibility requirements. People can apply for unemployment benefits through the Texas Workforce Commission, which also has a guide for those undergoing the process for the first time.

Information regarding Filing for unemployment benefits

At present, the U.S. government and Texas legislature have not changed any laws or rules concerning unemployment benefits during the pandemic. However, Department of Labor guidance provides that federal law permits significant flexibility for states to provide Unemployment Insurance (UI) services related to COVID-19. Based on this, TWC will be waiving work search requirements for all claimants and the waiting week for those claimants affected by COVID-19. Also, Extended Benefits (EB) and Disaster Unemployment Assistance (DUA) are NOT available at this time.


 

Healthcare Services

Austin, TX

Those without insurance who are experiencing coronavirus symptoms can call CommUnityCare at 512-978-9015. It asks people to call first before heading to a clinic to prevent any potential spread of the virus.

Medical Communication Access for Deaf and Hard of Hearing (NAD) - Guide to help get ready for your hospital visit.


 

Parenting During COVID-19 

Parents Experiencing Stress over COVID-19 (AAP)

Tips for Managing Behaviors for at Home Learning (TEA)

10 Tips to Help Keep the Calm at Home

Austin Child Guidance Center (ACGC) 

Vela Virtual Support and Resources 


Mental Health Support

Texas Health and Human Services Resources

Helping Children Cope with Emergencies (CDC)

How teenagers can protect their mental health during coronavirus (UNICEF)

How to Be There for Your Family During the Coronavirus Crisis

Mental & Behavioral Health Grief & Trauma Informed Virtual Support and Statewide Resources List (TEA)


 

Internet Service  

  • COVID-19 Spectrum- Free internet for 60 days.
  • COVID-19 Comcast- Free internet for 60 days.

 


 

Additional Resources